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I put together an OCS 2007 R2 services document for our support teams.  Here are a couple of topics from the document for your review.

OCS 2007 R2 Service Dependencies
OCS 2007 R2 Startup/Shutdown Order
Quick Troubleshooting OCS 2007 R2 Services tips

OCS 2007 R2 Service Dependencies

OCS 2007 R2 Front-end Servers

The following OCS services are dependent on the Office Communications Server Application Host service.

OCS Conferencing Announcement
OCS Conferencing Attendant
OCS Outside Voice Control
OCS Response Group


All of the other OCS services on the Front-end Servers do not have any OCS service dependencies.

Access Edge Server

The following OCS service is dependent on the Office Communications Server Audio/Video Edge service.

Office Communications Server Audio/Video Authentication

All of the other OCS services on the Access Edge Server do not have any OCS service dependencies.

Communicator Web Access

None

OCS 2007 R2 Services Startup/Shutdown Order

You can stop or start individual Office Communications Server 2007 R2 services to troubleshoot a problem.   Please be aware of the service dependencies above for the different server roles as you stop or start services.

Shutdown Order

OCS 2007 R2 Front-end Servers

1) Office Communications Server Front-End
2) Office Communications Server IM Conferencing
3) Office Communications Server Telephony Conferencing
4) Office Communications Server Monitoring Agent
5) Office Communications Server Web Conferencing
6) Office Communications Server Audio/Video Conferencing
7) Office Communications Server Application Sharing
8) Office Communications Server Response Group
9) Office Communications Server Conferencing Attendant
10) Office Communications Server Conferencing Announcement
11) Office Communications Server Outside Voice Control
12) Office Communications Server Application Host

Access Edge Server

1) Office Communications Server Access Edge
2) Office Communications Server Audio/Video Authentication
3) Office Communications Server Audio/Video Edge
4) Office Communications Server Web Conferencing Edge

Communicator Web Access

1) World Wide Web Publishing Service
2) HTTP SSL
3) IIS Admin Service

Startup Order

OCS 2007 R2 Front-end Servers

1) Office Communications Server Front-End
2) Office Communications Server IM Conferencing
3) Office Communications Server Telephony Conferencing
4) Office Communications Server Monitoring Agent
5) Office Communications Server Web Conferencing
6) Office Communications Server Audio/Video Conferencing
7) Office Communications Server Application Sharing
8) Office Communications Server Application Host
9) Office Communications Server Response Group
10) Office Communications Server Conferencing Attendant
11) Office Communications Server Conferencing Announcement
12) Office Communications Server Outside Voice Control

Access Edge Server

1) Office Communications Server Access Edge
2) Office Communications Server Audio/Video Edge
3) Office Communications Server Audio/Video Authentication
4) Office Communications Server Web Conferencing Edge

Communicator Web Access

1) IIS Admin Service
2) HTTP SSL
3) World Wide Web Publishing Service

Quick Troubleshooting OCS 2007 R2 Services tips

If Communicator clients are not able to connect to Microsoft Office Communications Server 2007 R2, you will need to check the status of the following services on one or more Front-end Servers.

Office Communications Server Front-End
Office Communications Server IM Conferencing
Office Communications Server Application Host

If Communicator clients cannot Invite others to a 2-way IM conversation, you will need to check the status of the following service on one or more Front-end Servers.

Office Communications Server IM Conferencing

If users are not able to chat with external users (AOL, MSN, Yahoo), or connect to OCS from their Windows Mobile devices, you will need to check the status of the following service on one or more Access Edge Servers.

Office Communications Server Access Edge

If Communicator Web Access clients cannot connect to Communicator, you will need to check the status of the following services on one or more Office Communicator Web Access Servers.

World Wide Web Publishing Service
IIS Admin Service

Posted on Monday, January 11, 2010 5:34 PM | Back to top


Comments on this post: OCS 2007 R2 Services

# re: OCS 2007 R2 Services
Requesting Gravatar...
Dear sir.

I mean we have ocs 2007 and ocs edge server. if i will shutdown ocs edge server then what will afect on my ocs server.

server end and users end.

Please help me.
Left by Mohamed Kalim on Nov 14, 2011 1:04 AM

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